All items are shipped as soon as possible upon availability. Please allow 14 days for your order to ship, even when requesting faster deliveries. To expedite deliveries please contact us at firstname.lastname@example.org or call (888)683-0888. We currently offer the followings:
- Free standard shipping within The United States via USPS- Delivery occurs in 3 to 7 business days after processing.
- All International shipping and rush delivery are at customers' own expense. Customers can choose their own shipping companies .
Eligible items may be returned up to 7 days for US customers and 12 days for International customers, for full refund. After eligible period, items may be returned or exchanged for store credit up to 14 days for US customers, 20 days for International Customers. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant or wear) with SEN Couture seal tags attached. Return postage is paid by the customer. Defective items must be reported within 2 days of receipt. If you believe you received an incorrect item, please contact us within 24 hours of receiving your package. Clearance items and jewelry are final sale. Please allow up to 2 weeks for back-ordered or "made-to-order" items to be fulfilled.
Your return merchandise will be processed once product is received. Please allow 1-5 business days for return processing. Once your return has been processed, refund will take up to 7 days to settle back in your account, credit will be email to you as a gift card code to use at checkout
Please ship returns to:
8211 Melrose Ave. Los Angeles, CA 90046